At Oliver Digital Store, we are committed to delivering your orders in a timely, safe, and efficient manner. This Shipping and Delivery Policy outlines how we handle and process your orders, shipping timelines, delivery methods, and associated costs.
1. Order Processing Time
All orders placed through our website are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has been shipped.
In case of high order volume or unforeseen delays (e.g., weather, logistics issues), processing time may be extended slightly. We will notify you promptly if there are any significant delays.
2. Shipping Methods & Carriers
We offer multiple shipping options, including standard, expedited, and express delivery. Our shipping partners include:
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USPS (United States Postal Service)
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UPS
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FedEx
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DHL
The available shipping options and estimated delivery times will be displayed at checkout based on your delivery address.
3. Estimated Delivery Times
Shipping Method | Estimated Delivery Time |
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Standard Shipping | 3–7 business days |
Expedited Shipping | 2–4 business days |
Express Shipping | 1–2 business days |
Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.
4. Shipping Costs
Shipping charges are calculated at checkout and depend on the shipping method selected, package weight, and destination. From time to time, we may offer free shipping promotions or discounts, which will be clearly displayed on our website.
5. Delivery Locations
We currently ship to:
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All 50 states within the United States
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Select international locations (depending on local regulations and carrier availability)
Note: Some digital products and services may be delivered electronically and not require physical shipping.
6. Digital Product Delivery
If your purchase includes digital products or downloads, you will receive an email containing the download link or access instructions within minutes after successful payment confirmation. If you do not receive the email, please check your spam/junk folder or contact our support team.
7. Order Tracking
Once your order is shipped, you will receive an email with the tracking number and a link to monitor your shipment’s progress. Please allow 24–48 hours for the tracking information to become active after dispatch.
8. Undeliverable Packages
If a package is returned to us due to an incorrect address, refusal of delivery, or unavailability of the recipient, we will contact you to confirm the correct details and arrange for re-shipment. Additional shipping fees may apply.
9. Lost or Damaged Shipments
We take great care in packaging and shipping your order. However, if your item is lost, delayed beyond the expected timeframe, or arrives damaged, please contact us within 7 days of delivery. We will assist with claims and offer suitable resolutions such as replacement, refund, or store credit.
10. Customs, Duties & Taxes (For International Orders)
For international shipments, customers are responsible for any applicable customs duties, taxes, or import fees as determined by their local government. Oliver Digital Store is not liable for these charges and they are not included in the product or shipping prices.
11. Holiday Shipping
Please note that during peak seasons and holidays (such as Black Friday, Cyber Monday, Christmas, etc.), order processing and delivery may take longer than usual due to high order volumes and carrier delays. We recommend placing orders early to avoid disruptions.
12. Contact Us
If you have any questions about your order, delivery times, or shipping charges, feel free to reach out to us at:
Oliver Digital Store
📍 211 Crown Street, Brooklyn, NY 11225
📞 Phone: +1 347 235 1470
📧 Email: support@oliverdigital.store
We are committed to providing a smooth and transparent delivery experience. Thank you for shopping with Oliver Digital Store.